Previous incidents
Elevated API Errors
Resolved Dec 16, 2025 at 9:27am UTC
Service is now healthy. Further migration work will be conducted once the upstream provider has fully recovered. As service is now healthy, this incident is being resolved.
2 previous updates
Elevated API Errors
Resolved Dec 12, 2025 at 8:02am UTC
All Order Logs have now been migrated to the new search database.
5 previous updates
Elevated latency and error rates for US East
Resolved Dec 6, 2025 at 11:09am UTC
This incident has been resolved.
1 previous update
API Issues
Resolved Nov 24, 2025 at 7:05am UTC
The API and components have now fully recovered.
Our upstream provider continues to experience issues, but we have implemented an effective workaround which has restored services.
We apologise for the inconvenience caused to our customers today. We will be making changes to our internal architecture to make Hyra more resilient to faults like this one in the future.
6 previous updates
Elevated API Latency
Resolved Nov 9, 2025 at 6:47pm UTC
Outrage resolved
4 previous updates