Previous incidents

The API and components have now fully recovered.

Our upstream provider continues to experience issues, but we have implemented an effective workaround which has restored services.

We apologise for the inconvenience caused to our customers today. We will be making changes to our internal architecture to make Hyra more resilient to faults like this one in the future.

Outrage resolved

Service is healthy at this time, but networking issues with upstream provider remain in place at this time.

Issue resolved

Incident resolved